AGG77 Privacy Policy

1 Introduction

AGG77 ("AGG77," "we," "us," or "our") is committed to protecting the privacy and personal data of all players and visitors who use the AGG77 platform, including the website at agg77.net and the AGG77 mobile application (collectively, the "Platform").

This Privacy Policy ("Policy") describes the types of personal data we collect, the purposes for which we process it, the parties with whom we may share it, and the rights available to you as a data subject. This Policy applies to all users of the AGG77 Platform, including registered players, prospective players who browse the Platform without registering, and any individual who contacts AGG77 support.

By accessing or using the AGG77 Platform, you acknowledge that you have read and understood this Privacy Policy and consent to the collection and processing of your personal data as described herein. If you do not agree with this Policy, please discontinue use of the Platform immediately.

This Policy should be read alongside our Terms & Conditions, which govern your use of the AGG77 Platform more broadly.

2 Data Controller

AGG77 acts as the data controller in respect of the personal data collected through the Platform. As data controller, AGG77 determines the purposes and means of processing your personal data and is responsible for ensuring that such processing complies with applicable data protection laws, including those of the Republic of the Philippines.

If you have any questions about how AGG77 handles your personal data, or if you wish to exercise any of your data subject rights described in this Policy, please contact our Data Privacy team using the contact details provided in Section 15 of this Policy.

3 Personal Data We Collect

AGG77 collects the following categories of personal data from players and Platform users:

• Identity Data: Full legal name, date of birth, nationality, and government-issued identification details (e.g., Philippine National ID, passport, driver's license, SSS/GSIS ID).
• Contact Data: Email address, mobile phone number, and residential address (including city, province, and postal code).
• Account Data: Username, encrypted password, account preferences, communication preferences, and account history.
• Financial Data: Payment method details (e.g., GCash mobile number, PayMaya account reference, BPI/BDO/Metrobank account name), deposit and withdrawal transaction records, and balance history. AGG77 does not store full bank account numbers or card numbers on its own servers.
• Gaming Data: Game history, wager amounts, win/loss records, bonus usage, session durations, and game preferences.
• Technical Data: IP address, device type, operating system, browser type and version, screen resolution, and unique device identifiers.
• Usage Data: Pages visited, features used, links clicked, time spent on the Platform, and navigation paths.
• Communications Data: Records of your correspondence with AGG77 support, including chat transcripts, emails, and any documents you submit for verification purposes.
• Verification Data: Copies of identity documents, selfies or photographs submitted for KYC (Know Your Customer) verification, and proof of address documents.

Where AGG77 is required by law to collect certain personal data and you decline to provide it, we may be unable to open or maintain your account or provide certain services to you.

4 How We Collect Your Data

AGG77 collects personal data through the following means:

• Direct interactions: Data you provide when registering an account, completing KYC verification, making deposits or withdrawals, contacting support, or participating in promotions.
• Automated technologies: Data collected automatically when you access the Platform, including through cookies, web beacons, server logs, and similar tracking technologies. See Section 10 for more detail on our use of cookies.
• Third-party payment providers: Transaction confirmation data received from GCash, PayMaya, BPI, BDO, Metrobank, and other payment processors when you make deposits or withdrawals.
• Identity verification providers: Data received from third-party KYC and identity verification services used to confirm your identity and age in accordance with our legal obligations.
• Fraud prevention and AML services: Data received from third-party fraud detection and anti-money laundering screening services used to protect the integrity of the Platform.

5 How We Use Your Personal Data

AGG77 uses the personal data we collect for the following purposes:

• Account management: To create, maintain, and administer your AGG77 player account, including processing your registration, verifying your identity and age, and managing your account settings.
• Service delivery: To provide access to games, process deposits and withdrawals, apply bonuses and promotions, and deliver the core features of the AGG77 Platform.
• Customer support: To respond to your enquiries, resolve disputes, and provide technical assistance.
• Legal and regulatory compliance: To comply with applicable Philippine laws and regulations, including anti-money laundering (AML) obligations, age verification requirements, and any lawful requests from competent authorities.
• Fraud prevention and security: To detect, investigate, and prevent fraudulent activity, cheating, money laundering, and other prohibited conduct on the Platform.
• Responsible gaming: To monitor gaming activity for signs of problem gambling and to administer responsible gaming tools such as deposit limits, cooling-off periods, and self-exclusion.
• Platform improvement: To analyze usage patterns, diagnose technical issues, and improve the features, performance, and user experience of the AGG77 Platform.
• Marketing communications: To send you promotional offers, bonus notifications, and news about AGG77 games and features, where you have consented to receive such communications. You may opt out at any time through your account settings or by contacting support.
• Dispute resolution: To investigate and resolve disputes between players or between a player and AGG77, including chargebacks and payment disputes.

AGG77 will not use your personal data for any purpose that is incompatible with the purposes listed above without first obtaining your consent or establishing another lawful basis for processing.

6 Legal Basis for Processing

AGG77 processes your personal data on the following legal bases:

• Contractual necessity: Processing required to perform our contract with you, including operating your account, processing transactions, and delivering gaming services.
• Legal obligation: Processing required to comply with applicable Philippine laws, including AML regulations, age verification requirements, and tax reporting obligations.
• Legitimate interests: Processing carried out for AGG77's legitimate business interests, including fraud prevention, platform security, and service improvement, where such interests are not overridden by your rights and interests.
• Consent: Processing based on your freely given, specific, and informed consent, including the sending of direct marketing communications. You may withdraw your consent at any time without affecting the lawfulness of processing carried out prior to withdrawal.

7 Sharing Your Personal Data

AGG77 does not sell, rent, or trade your personal data to third parties for their own commercial purposes. We may share your personal data with the following categories of recipients, strictly on a need-to-know basis and subject to appropriate data protection safeguards:

• Payment processors: GCash, PayMaya, BPI, BDO, Metrobank, and other payment service providers, to the extent necessary to process your deposits and withdrawals.
• Identity verification providers: Third-party KYC and age verification services used to confirm your identity in accordance with our legal obligations.
• Game providers: Third-party game studios and platform providers whose games are made available on AGG77, to the extent necessary to deliver gameplay and resolve game-related disputes.
• Fraud prevention and AML services: Third-party screening services used to detect and prevent fraud, money laundering, and other financial crimes.
• IT and infrastructure providers: Cloud hosting, data storage, and cybersecurity service providers who process data on AGG77's behalf under strict data processing agreements.
• Legal and regulatory authorities: Competent Philippine government agencies, law enforcement bodies, and regulatory authorities, where AGG77 is required by law to disclose personal data or where disclosure is necessary to protect the rights, property, or safety of AGG77, its players, or the public.
• Professional advisers: Lawyers, auditors, and other professional advisers engaged by AGG77, subject to professional confidentiality obligations.

8 Data Retention

AGG77 retains your personal data for as long as is necessary to fulfill the purposes for which it was collected, including for the purposes of satisfying any legal, regulatory, accounting, or reporting requirements.

As a general guide, AGG77 applies the following retention periods:

• Account and identity data: Retained for the duration of your account and for a minimum of five (5) years following account closure, in accordance with AML and regulatory record-keeping requirements.
• Transaction and financial data: Retained for a minimum of five (5) years from the date of the transaction, in accordance with applicable financial regulations.
• Gaming history: Retained for a minimum of three (3) years from the date of the relevant gaming session.
• Support communications: Retained for a minimum of two (2) years from the date of the last communication.
• Marketing consent records: Retained until you withdraw your consent, plus a reasonable period thereafter for compliance documentation purposes.

Where personal data is no longer required for any lawful purpose, AGG77 will securely delete or anonymize it in accordance with our data disposal procedures.

9 Data Security

AGG77 implements a range of technical and organizational security measures designed to protect your personal data against unauthorized access, disclosure, alteration, loss, or destruction. These measures include:

• SSL/TLS encryption for all data transmitted between your device and the AGG77 Platform.
• Encryption of sensitive data at rest, including identity documents and financial records.
• Access controls limiting employee access to personal data on a strict need-to-know basis.
• Regular security assessments, penetration testing, and vulnerability scanning of the Platform.
• Multi-factor authentication options for player accounts.
• Monitoring systems designed to detect and respond to unauthorized access attempts and suspicious activity.

While AGG77 takes data security seriously and invests in robust protective measures, no system connected to the internet can be guaranteed to be completely secure. In the event of a data breach that is likely to result in a risk to your rights and freedoms, AGG77 will notify you and the relevant authorities as required by applicable law.

You also play an important role in keeping your data secure. Please use a strong, unique password for your AGG77 account, enable any available two-factor authentication, and contact support immediately if you suspect unauthorized access to your account.

10 Cookies & Tracking Technologies

AGG77 uses cookies and similar tracking technologies to operate and improve the Platform. A cookie is a small text file placed on your device when you visit a website. The following types of cookies are used on the AGG77 Platform:

• Strictly necessary cookies: Essential for the Platform to function. These include session cookies that keep you logged in during your visit. These cookies cannot be disabled without affecting core Platform functionality.
• Functional cookies: Used to remember your preferences, such as language settings and display options, to provide a more personalized experience.
• Analytics cookies: Used to collect aggregated, anonymized data about how players use the Platform, including which pages are visited most frequently and where errors occur. This data helps AGG77 improve the Platform over time.
• Security cookies: Used to detect and prevent fraudulent activity, including bot traffic and unauthorized login attempts.

AGG77 does not use cookies to track your browsing activity across unrelated third-party websites. You can manage cookie preferences through your browser settings. Please note that disabling certain cookies may affect the functionality of the AGG77 Platform.

11 Your Data Subject Rights

As a data subject, you have the following rights in relation to your personal data held by AGG77. To exercise any of these rights, please contact our Data Privacy team using the details in Section 15.

• Right of access: You have the right to request a copy of the personal data AGG77 holds about you, along with information about how it is being processed.
• Right to rectification: You have the right to request correction of any inaccurate or incomplete personal data we hold about you. You can update most account information directly through your AGG77 account settings.
• Right to erasure: You have the right to request deletion of your personal data where it is no longer necessary for the purposes for which it was collected, subject to AGG77's legal obligations to retain certain data.
• Right to restriction of processing: You have the right to request that AGG77 restrict the processing of your personal data in certain circumstances, such as where you contest the accuracy of the data or object to its processing.
• Right to data portability: You have the right to receive a copy of personal data you have provided to AGG77 in a structured, commonly used, machine-readable format, where technically feasible.
• Right to object: You have the right to object to the processing of your personal data for direct marketing purposes at any time. You may also object to processing based on AGG77's legitimate interests, subject to AGG77 demonstrating compelling legitimate grounds.
• Right to withdraw consent: Where processing is based on your consent, you have the right to withdraw that consent at any time. Withdrawal of consent does not affect the lawfulness of processing carried out prior to withdrawal.

AGG77 will respond to data subject requests within a reasonable timeframe and in accordance with applicable law. We may need to verify your identity before processing your request. In some cases, AGG77 may be unable to fulfill a request where doing so would conflict with a legal obligation or adversely affect the rights of another person.

12 Minors

The AGG77 Platform is strictly intended for individuals aged 21 years and older, in accordance with Philippine regulations governing casino-style online gaming. AGG77 does not knowingly collect personal data from individuals under the age of 21.

If AGG77 becomes aware that personal data has been collected from a person under the age of 21, we will take immediate steps to delete that data and close the associated account. Any balance held in such an account will be returned to the payment method used for deposit.

If you are a parent or guardian and believe that a minor in your care has registered on the AGG77 Platform, please contact our support team immediately. We encourage parents and guardians to use parental control software to prevent underage access to online gaming platforms.

13 International Data Transfers

AGG77 primarily processes personal data within the Philippines. However, some of our third-party service providers — including cloud infrastructure providers, game studios, and fraud prevention services — may process data in other countries. Where personal data is transferred outside the Philippines, AGG77 takes steps to ensure that appropriate safeguards are in place to protect your data, including contractual protections consistent with applicable Philippine data protection requirements.

By using the AGG77 Platform, you acknowledge that your personal data may be transferred to and processed in countries outside the Philippines, subject to the safeguards described in this Policy.

14 Changes to This Privacy Policy

AGG77 reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data processing practices, legal obligations, or Platform features. When we make material changes, we will notify registered players by email or through an in-platform notification, and we will update the effective date at the top of this Policy.

We encourage you to review this Privacy Policy periodically to stay informed about how AGG77 protects your personal data. Your continued use of the AGG77 Platform following the publication of an updated Policy constitutes your acceptance of the changes.

15 Contact Us

If you have any questions, concerns, or requests relating to this Privacy Policy or the way AGG77 handles your personal data, please contact our Data Privacy team. We are available 24 hours a day, 7 days a week.

You may also visit our FAQ page for answers to common questions, or review our Terms & Conditions for the full rules governing your use of the AGG77 Platform.